Step1
Open the ROC 'N Ride app and simply fill in the pickup location in the 'Where to' box. Select a ride option to see the wait time, car sizes, and price; then confirm the pickup location and press 'Request'.
Step2
You are matched with a driver. The driver sees the request and chooses to accept the trip. The rider is quickly notified when the driver's vehicle is about a minute away.
Step3
The driver and the rider verify each other's names and the destination. The ride begins.
Step4
The driver takes the rider to the destination.
Step5
The driver and rider leave ratings and reviews at the end of each trip. Drivers and riders rate each other with a 'thumbs up' or a 'thumbs down'. Riders can also give the driver compliments and/or tips. Animals are permitted if the driver doesn't object to an animal in their vehicle.
RiderSafety
ROC 'N Ride drivers go through a multi-point screening check of their driving and criminal history before they are authorized to take trips through the app. Every rider has access to safety features built into the app and a support team if you need them.
Round Upand Donate
The more we ride and donate, the more we're able to make ROC 'N Ride a better rideshare company. Please consider supporting Roc 'N Ride by rounding up your fare and donating it.